MAXSAPIENTAEROSPHERE
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Unified airline commerce, airport, recovery, loyalty, revenue, intelligence, and compliance platform
Product Suite

AEROSPHERE Retail Suite

Modern airline retailing for digital commerce, offers, shopping, merchandising, ancillaries, and channel growth.

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9Products
4Journey stages
6Priority challenges
Key outcomes
  • Increased conversion
  • Better fare upsell
  • Higher ancillary revenue
Overview

Turn airline selling into a modern retail experience

The Retail Suite helps airlines move beyond basic booking flows into richer offer presentation, better shopping experiences, stronger ancillary sales, and more adaptive merchandising across channels.

Priority Challenges
  • Low digital conversion
  • Weak upsell and cross-sell capability
  • Poor ancillary monetization
  • Limited fare-family presentation
  • Fragmented direct and indirect retailing flows
  • Slow response to merchandising opportunities
Products

Open any product to explore its role in the suite journey.

The product layer is intentionally more editorial now: use the product pills below to move through detail information without leaving the suite context.

Journey Flow

How this suite moves across the airline journey.

The journey cards show how products contribute from the first transaction or readiness moment through execution, servicing, recovery, or optimization.

01

Attract And Shop

Create a smoother discovery and booking journey with digital commerce foundations and clearer offer presentation.

02

Differentiate The Offer

Package fares, merchandising, ancillaries, and seats into a more relevant storefront.

03

Convert Across Channels

Keep direct and indirect retailing aligned while supporting groups, allotments, and governed fee models.

04

Reshop And Grow Value

Extend revenue beyond the initial booking through post-booking shopping and adaptive retail control.

Capabilities

The products and workflows that shape this suite.

MS Commerce

Open detail

Deliver smoother cross-device booking journeys with direct-channel APIs, cart continuity, and flexible digital experience support.

  • Cross-device booking journey support
  • Direct-channel API commerce flows
  • Cart continuity across touchpoints

MS FlexFare

Open detail

Present grouped fare families across dates and options to improve conversion and upsell.

  • Fare-family presentation across shopping flows
  • Date and option comparison support
  • Upsell-oriented offer grouping

MS Ancillary

Open detail

Create, manage, and sell ancillary products across channels with more automation and control.

  • Ancillary catalog and product setup
  • Cross-channel ancillary selling control
  • Automated ancillary management workflows

MS Merchandiser

Open detail

Deliver adaptive merchandising across web, mobile, kiosk, and self-service moments.

  • Adaptive merchandising rule delivery
  • Channel-aware promotional placement
  • Self-service merchandising moments

MS Seat

Open detail

Support real-time seat retailing with live seat availability and selection logic.

  • Real-time seat map availability
  • Seat selection logic and controls
  • Seat monetization support across channels

MS ReShop

Open detail

Enable ticket changes, post-booking shopping, and re-commerce style servicing journeys.

  • Post-booking reshop flows
  • Ticket change and servicing support
  • Re-commerce style offer comparison
Business Outcomes

What this suite is designed to improve.

Increased conversionBetter fare upsellHigher ancillary revenueBetter seat monetizationMore consistent cross-channel retailing
Next Step

Explore Retail Transformation

Review the suite, explore the product detail layers, and connect this priority to the wider AEROSPHERE platform roadmap.

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